Exchange & Return Policy
At ERTH FABRIC, we’re committed to delivering quality and comfort with every purchase. But if something isn’t right, we’re here to help with easy exchanges or returns.
FREE EXCHANGE – Pan India Orders
Exchange Window: Request an exchange within 10 days of delivery by dropping an email to care@erthfabric.com
One-Time Free Exchange: We offer one free exchange per order.
Second Exchange Fee (non-returnable/exchangeable afterward):
₹200 for 1–2 products
₹250 for 3 or more products.
Note:
Exchanges depend on stock availability.
Exchanged items are not eligible for return or further exchange
Product Value: You can exchange for an item of equal or higher value. If it’s lower, we’ll issue a coupon for the difference.
Pickup & Delivery: We’ll handle the pickup. Once your item passes the quality check, your replacement will be shipped within 3–5 business days.
Packaging: Keep the original packaging intact. We can’t accept exchanges after 10 days.
Clearance Sale: Please note that clearance items are available in limited stock and variants. Exchanges will be possible only subject to availability. We recommend referring to the size chart before placing your order. In case of returns, applicable charges cannot be waived.
RETURN POLICY
You’re entitled to one exchange or easy returns if needed.
Return Fees:
₹150 for 1–2 products
₹250 for 3 or more products
Start a return by dropping an email at care@erthfabric.com
Eligibility
Items must be unused and in original packaging with the tag attached.
Damaged Products
Contact us within 48 hours of delivery with photos to request a replacement or refund.
REFUND PROCESS
Refunds are processed within 3–5 business days after the item passes our quality check.
Return charges are deducted from your refund.
If the product fails the quality check, it will be discarded and no refund will be issued.
Buy 1 Get 1 Free (B1G1)
Both items must be returned together
Partial returns not allowed
Return Fee: It`s ₹150 for 1–2 items & ₹250 for 3 or more.
Need Help?
Email: care@erthfabric.com
Whatsapp/call: +91 9951290295
Trust is mutual. Thank you for choosing ERTH FABRIC!
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Email : care@erthfabric.com
Whatsapp : +919951290295
Customer Support : Monday to Saturday 10AM to 6PM IST
Company name: ERTH FABRIC
Tirupur Address : 10 A S Kandhasamy Layout, 3rd Street, Gandhi Nagar Post, Near Maddi Kovli Opps, Tirupur - 641603
Hyderabad Address: 4-6-84, Rambagh Colony, Attapur, Hyderabad - 500048
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